Now available

The Customer Memory Layer forAI Agents

Melodi remembers each user's conversation history and preferences across sessions, turning one-time interactions into returning users.

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Without Melodi

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with Melodi Memory

Hi, I need help exporting my analytics data again.

checking memory...

recent summary: "user could not export data via export button due to browser caching issues while working on their quarterly review" plan: "pro plan"

When you contacted us last week, we identified that the export button wasn't visible due to a browser caching issue. Do you want me to walk you through the cache clearing steps we discussed, or do you want me to help you generate the quarterly review?

Oh perfect! Can just generate it?

Absolutely! I'll have your Q4 analytics data ready in a few minutes.

Trusted by teams at:

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Smart memory for every customer interaction

Capture

Every customer conversation is automatically analyzed for key context

recent summary: "user could not export data via export button due to browser caching issues while working on their quarterly review" plan: "pro plan"

Learn

Melodi builds a rich understanding of each customer's preferences, history, and needs

Recall

When customers return, their relevant context is instantly available to your agent

Ship AI agents that users actually want to use

step visualization

    1. Users Return 3x More

    Your AI agent remembers user context across sessions, so each conversation builds on the last. Users come back because the experience actually improves over time, not because they have to start over.

    2. No More 'Start Over' Conversations

    When your agent remembers previous conversations and user preferences, it provides contextual responses from day one. Users stay engaged instead of abandoning your AI feature after poor experiences.

    3. Add in Minutes via MCP

    Instead of spending weeks building memory infrastructure, integrate Melodi's MCP server in minutes. Get user retention improvements through proven technology rather than complex engineering work.

Customer memory that works for every type of AI agent

See how Melodi transforms user interactions across different AI agent use cases

AI Support Agents
Scenario: Customer contacts support about billing, then follows up about account settings

Without Melodi:

Agent treats each conversation as new - customer repeats their account details and previous issue

With Melodi:

Agent remembers billing context and account preferences, provides seamless help across topics

Result:

3x higher resolution rates, fewer escalations to human agents

AI Sales Assistants
Scenario: Prospect asks about pricing, then returns days later with technical questions

Without Melodi:

Assistant re-qualifies the lead and asks about company size and use case again

With Melodi:

Assistant knows their budget range and pain points, provides targeted technical answers

Result:

Higher conversion rates, shorter sales cycles

AI Product Copilots
Scenario: User asks how to set up integrations, then needs help with advanced features

Without Melodi:

Copilot provides basic setup instructions without context of user's existing configuration

With Melodi:

Copilot knows their integration setup and suggests relevant advanced features

Result:

Increased feature adoption, higher user engagement

Customer memory that just works

Connect your conversation data with native integrations or direct API. Add customer memory in minutes.

Native integrations with:

Langfuse logoLangSmith logoOpenAI logo
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// Connect your existing conversation data
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const melodi = require('@melodi/sdk');
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// From Langfuse, LangSmith, or direct API
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await melodi.ingest({
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userId: 'alex@company.com',
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conversation: conversationData
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});
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// Get customer context anytime
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const context = await melodi.getContext('alex@company.com');
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console.log(context.summary);
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// "Trying to export dashboard data, asked twice in past week"

Or use with MCP servers for Claude, OpenAI, and other LLM frameworks

Enterprise-grade security and privacy

Your customer data stays secure and private, always

SOC 2 Type II Certified

Independently audited security controls and compliance. Protected by the same rigorous standards as major cloud providers. Enterprise-grade security assurance.

Data Encryption

AES-256 encryption in transit and at rest. Customer conversations secured at every stage. Complete protection throughout processing and storage.

Access Controls

Role-based permissions with comprehensive audit logging. Only authorized team members access customer memory data. Complete visibility and control over data interactions.

Data Residency

Choose where your data is stored and processed. Comply with regional data requirements and organizational policies. Full control over data location and governance.

Privacy by Design

Minimal data retention and automatic PII detection. Store only what's necessary, protect sensitive information automatically. Reduced privacy risks while maintaining functionality.

Zero Data Sharing

Your data never trains our models or goes to third parties. Customer memory stays completely private to your organization. No risk of data exposure or unauthorized use.

Simple pricing that scales with your success

Pay based on usage, not storage. The more your users return, the more value you get.

Developer
Perfect for testing and small projects
Free
  • 1,000 customer profiles
  • 10,000 context retrievals/month
  • Community support
  • MCP server included
Start for Free
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Pro
Perfect for production applications
$199/month
  • Unlimited customer profiles
  • 100,000 context retrievals/month
  • Email support
  • Analytics dashboard
  • Priority support
Start Pro Trial
Enterprise
Perfect for large-scale operations
Custom
  • Unlimited everything
  • On-premise deployment options
  • SLA guarantees
  • Dedicated support
  • Custom security controls
  • Advanced analytics
Contact Sales

Start with our free Developer tier. No credit card required.

Common questions about customer memory

Get answers to the most common questions about Melodi